LIVE WEBINAR: Unlocking Peak Performance: The Blueprint for Efficient IT Service Desk Management and Delivery

Join us for an exclusive webinar as we unveil the blueprint for achieving peak performance in IT service desk management and delivery. In today’s fast-paced digital landscape, maintaining efficient IT service desk operations is essential for organizational success.

During this webinar, our speaker will delve into proven strategies and best practices to optimize your IT service desk, streamline workflows, and enhance user satisfaction. From effective ticket management to proactive problem-solving techniques, we’ll equip you with the tools and insights needed to drive excellence in IT service delivery.

DATE: April 24th, 2024

TIME: 11:00 am

What You’ll Learn:

  • Understanding the fundamentals of IT service desk management
  • Implementing efficient ticketing systems and workflows
  • Measuring performance and optimizing service desk operations
  • Proactive problem-solving strategies to minimize downtime

Reserve your spot now by filling out the registration form.

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Don’t miss out on the chance to enhance your company’s cloud data security.


Dayo Ofurie

Dayo Ofurie is the Chief Technical Engineer at Promethean Consulting Limited, overseeing technical support operations for clients utilizing Promethean’s digital services. With a focus on enabling IT administrators to gain comprehensive insights into their business’s IT infrastructure, Dayo plays a pivotal role in ensuring clients receive optimal support. His responsibilities also encompass the deployment of software models for training management, enhancing the overall user experience. With a wealth of experience in the technical realm, Dayo is committed to delivering top-notch assistance, empowering clients to make the most of Promethean’s offerings, and continuously enhancing the suite of products.

Dayo Ofurie
Chief Technical Engineer, Promethean Consulting Limited

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